The Apple Watch As The Ultimate Communication (And Customer Care?) Device
You might not think of it that way, but Apple Watch, judging from the specs unveiled back in September, is probably the ultimate communication device.
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Tobias Goebel
Tobias is an experienced customer care technologist who works on defining the future of the mobile customer experience, which will incorporate channels such as mobile apps, text, voice, chat, social, or smart watches. He is a frequent speaker and blogger on topics around customer service and the general SoLoMoClo (Social, Local, Mobile, Cloud) trend. You can check him out on <a href="https://www.linkedin.com/in/tpgoebel">LinkedIn</a>.
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