QRFup (Quick Reaction Force) is a free app and service that provides immediate crisis support to USA Veterans and their families who have registered and created an account with QRFup Organization.

Registered users:
Once users have registered with QRFup Organization who is dedicated to supporting Veterans in times of crisis, a QRFup account for the user will be created, enabling them to use the app. Users will be sent a link to download the App.

Unregistered users:
Users who have not registered with QRFup Organization and therefore do not have an account will be unable to use this App. To check if you are registered, download the App and enter your phone number. if you are not registered, you will be asked to enter your contact details which include your name and email address. These details will be sent to QRFup Organization to contact you to get you registered and create an account for you to be able to use this App.

Your Data:
If you do not wish to provide these details, do not enter your information when requested.
Users who no longer wish to use the service can delete all data we hold via the settings page within the App.
If you wish to have your data deleted you can also email [email protected]. or [email protected].

Using the App:
In times of crisis, press the SOS button which will notify the QRFup Response Team. We will initiate a call to you by a licensed therapist who will provide confidential support. If you need a fellow Veteran to come to your location, that can happen too.

Veteran Network:
During your call with the therapist you will determine whether or not you’d like a fellow, nearby Veteran who is part of the QRFup Response Team to come to your location. If you do, the Response Team will be alerted by the therapist. Therefore, the App requires access to your accurate location.

Location Data:
The App requires access to your precise location data to direct a QRFup Response Team to your exact location for faster support. We collect this data only if you first provide permission for the App to access your location data when you choose to activate features.

Each time you open the app, we gather your precise location to quickly add to SOS alerts to enable the QRFup Response Team to support your needs. The App cannot guarantee the specific response or arrival time of responders, location data or location tracking will be accurate, you can also tell the operator of your location.

FEATURES:
SOS Countdown Timer:
Set a timer (5 minutes to 49 hours) to send alerts.
Great if you are concerned of a crisis but may be unable to reach your phone.
If you are unable to cancel the timer for any reason, alerts will be sent as if you pressed the SOS button.

Call 911 Shortcut:
By sliding the 911 function on, when you press the SOS button, you will be promoted to call 911. You can confirm and the app will place a call to 911.
Whilst calling 911 in the background SOS alerts will be sent to the QRFup Response Team for them to provide extra support.

Voice Activated:
With voice recognition enabled, simply say "Yes" when prompted by the app to Alert QRFup team.

Quick Access Widget:
Swipe right and press the SOS Widget as a faster way to get support without searching for the App.

Alexa Integration:
Link your Alexa device with our skill from within the App.

Please note: This service is currently available in the USA and for users who have registered with the QRFup Organization.


After downloading the App, users are prompted to agree to the Terms and Conditions of App usage which can be found here: https://www.mysosfamily.com/qrf-terms-and-conditions.