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Eos Remote is not an official Electronic Theatre Controls (ETC) product. They probably don't know it exists.Please visit www.lightingremotes.com for support.Have you ever forgone a coffee break because you’ve been problem solving issues, going back and forth to the console? Now for the price of a coffee (per month), Eos Remote can save you that time; giving you the tools you need to problem solve any situation on stage. Eos Remote is designed to be used by programmers and riggers alike. The monthly and annual subscriptions come with a 1-month free trial.Features include,- Direct Selects- Color Picker with a Gel Library- Virtual Encoders- Soft Patch Editor- Magic Sheet Viewer- Custom Layouts- Lamp Controls- Playback Status Display- Faders- Discrete Users- Console Discovery- Split Screen on iPad- Apple Watch KeypadPayment will be applied to your Apple account starting at the conclusion of your trial period, if applicable, unless you cancel before the trial ends. Subscriptions will automatically renew unless cancelled within 24-hours before the end of the current period. You may cancel your subscription anytime by going to your account settings on the App Store after purchase. Refunds will not be provided for the unused portion of any term.For support, visit www.lightingremotes.com