The AusPost app lets you safely and easily track and manage your parcels on your smart device.


Download the app to access these great features:

• Trusted notifications – Receive instant, legitimate and trusted notifications.
• Automatic parcel tracking – Eligible parcels will automatically show in your track list if matched to your account - no need to add tracking numbers.
• Track and manage parcels – Easily track and manage all your parcels in one place without checking emails.
• Set delivery preferences – Request parcels be left in a safe place or redirect while in transit (if eligible).
• Proof of delivery – View photos of where your parcel is left (if eligible).
• 2-hour delivery notification – Set your preferences to receive a 2-hour delivery window where available once the parcel is on board for delivery.
• Sharing collection authority – Authorise someone else to collect a parcel for you from the Post Office.
• Collection QR code – Use the app’s collection QR code to collect missed deliveries from the Post Office (instead of a physical card).
• Contactless collection – Collect parcels from a free 24/7 Parcel Locker for an entirely contactless experience - only with the app.

Terms and conditions apply. For more information, visit https://auspost.com.au/about-us/about-our-site/australia-post-app


Plus, the AusPost app provides many services to help you send and receive your parcels, including:

• Manage your notification preferences
• Easy access to your MyPost and MyPost Business account
• Pay eligible bills with PostBill Pay
• Pay for and print postage labels online
• Find Post Office locations, opening times and postcodes

Watch app
Discover an enriched experience with AusPost's watch app on Watch OS! Synchronise it with the AusPost app on your phone for smooth tracking notifications, effortlessly check parcel nicknames, stay informed about expected delivery times, and conveniently unlock your Parcel Locker with a simple QR code – all directly from your wrist!