Your Ultimate Health and Personal Safety Companion

Install the INS LifeGuardian® App and access your personal health and safety companion.
Enjoy 24/7 emergency response from qualified nurses.
The INS LifeGuardian® App is designed for everyone—whether you’re an older Australian, live or work alone, have a disability or medical condition, or simply want extra security, INS LifeGuardian® App ensures you’re never alone.
You can connect your Apple Watch for fall detection, and optional health monitoring.
No Apple Watch? No problem!
Also ideal for employers, allied health professionals, and carers to support others, whether they are dependents, older or in a supported living arrangement.

Why Choose INS LifeGuardian®?

Unlike other personal alarm and health and safety providers, the INS LifeGuardian® App is monitored by INS LifeGuard, Australia’s only nurse-on-call personal and medical alarm provider. You will be connected directly to nurses and healthcare professionals, not just a call centre.
If an emergency occurs, whether activated manually (by pressing a button on your iPhone or Apple Watch) or automatically triggered (by a fall, crash, or other health alert), our team knows who you are and where you are and will provide expert, tailored care.



Key Features



• 24/7 Nurse Guardian: Instant access to trained nurses anytime you need expert care.
• Emergency Assistance: We know where you are and will send help immediately if you can’t respond.
• Fall & Crash Detection: Automatically alerts our response centre for fast assistance.
• GPS Tracking: Stay safe with real-time location tracking.
• Health & Emotional Support: Get expert health advice or emotional support anytime.
• Voice Activation: Use a custom Siri phrase like “Hey Siri, send help” to trigger a hands-free alarm.
• Safety Check-ins: Set check-in timers for added security. If missed, an alert ensures help is sent if needed.
• Secure Family & Carer Support: Share access with loved ones via the free INS LifeGuardian Connect® App.
• Geofence Alerts – Set virtual boundaries. If crossed, an alarm notifies family or caregivers—ideal for individuals with dementia or cognitive conditions.


Stay safe, independent, and connected—wherever you are.

Unlock Advanced Health Monitoring with the Premium Plan

Track vital signs via Apple Watch and receive alerts for abnormal readings.
With INS LifeGuardian® Premium, your Apple Watch health data is continuously monitored, providing a comprehensive overview of your well-being.
Our nurses track heart rate, blood oxygen levels, and respiratory rate in real-time. If any readings fall outside your thresholds, a registered nurse reviews the data and may contact you to check in and ensure your safety.
For critical alerts - such as irregular heart rhythms or sustained abnormal heart rates - an alarm is triggered, prompting immediate nurse contact and, if required, emergency service coordination.

Fall Prevention Monitoring

INS LifeGuardian® analyses trends like gait and steadiness to detect early fall risks, allowing you to take preventative action before an incident occurs.

Monthly Health Review by a Registered Nurse

As part of the Premium Plan, if you would like, a Registered Nurse can reach out monthly to:
• Review your vital signs
• Discuss your physical and mental well-being
• Conduct a comprehensive health assessment
After the review, we can generate a detailed health report, which can be sent—only with your consent—to your GP, specialist, care provider, employer, or directly to you.

INS LifeGuardian® Subscription

1-month free trial with subscription, cancel at any time, no lock in contracts. INS LifeGuardian® has the following plans:

Essentials - $14.99 per month
Premium - $49.49 per month

The subscription will automatically renew every month unless you cancel the subscription in your Account settings.

Questions or Concerns?

Call INS LifeGuard on 1800 636 226 any time to get any help or with any questions.